What to discuss with the shop
Describe the parking surface, access and vehicle condition. Some repairs require a workshop or towing.
Questions worth asking
- Is my location in your service area?
- Is travel included?
- What happens if the vehicle needs a workshop?
Service scope varies by vehicle and facility. Confirm the exact work and the written estimate before authorizing repairs.
Background: FTC Auto Repair Basics and your vehicle manufacturer’s owner’s manual.